Thu August 25, 2011
Can Apple Fly As High Without Steve Jobs?
Steve Jobs' resignation from Apple Wednesday prompted all sorts of retrospectives on the man who has run the iconic company for the last 14 years.
Jobs will remain as chairman of Apple. But what's next depends on how well Apple can recover from losing the man whose identity, for so long, was tied up with the company's.
Most companies, if they're lucky, have one great idea, but what's made Apple different is its ability to stage wildly successful second, third, and fourth acts
And that leads Michael Gartenberg, a director at the research firm Gartner, to believe that Apple is well-positioned to carry on.
"At the end of the day there's much more to Apple than just one person, even if that person is Steve Jobs," he says.
Gartenberg says Apple's biggest asset is its culture and its other long-time employees. Skeptics of the past doubted the company could succeed in retail, music or the phone business. It managed to master each one and, in the process, transformed those industries.
"Perhaps Apple's, you know, greatest success has been their ability to not rest on their laurels, to not be satisfied with the status quo, but to continue to drive innovation forward," Gartenberg says.
'Steve Jobs Is Innovation'
But to anyone who suggests that Apple without Steve Jobs is still the same Apple, analyst Trip Chowdhry says, "You must be crazy."
"Apple is Steve Jobs; Steve Jobs is innovation; innovation is Steve Jobs; and Steve Jobs is Apple," he says. "That's the equation."
Chowdhry, who works for Global Equities Research, says history proves Apple isn't successful without Jobs. The company faltered after Jobs was forced out in 1984, and then flourished when he returned.
Chowdhry says Apple clearly has some talented people, but in the past they've needed a visionary to succeed. He cites a list of firms, including Palm, that were started by ex-Apple executives that eventually flopped.
"If that is not convincing," he says, "Apple's co-founder Steve Wozniak, what has he accomplished when he left Apple? The answer is very clear: Nothing."
He says this time, Jobs is leaving Apple with a detailed roadmap that Chowdhry estimates may help guide the company for another three years. And he compares what's left of Apple without Jobs to a bunch of preprogrammed robots carrying out those orders.
"The only thing is, they're only preprogrammed for the next couple of years," he says. "After that what happens, you know? We don't know."
The Trouble With Passing The Torch
Rob Enderle, a long-time Silicon Valley watcher who runs his own research firm, says it's not just that Jobs had the ability to see huge opportunities in the market that no one else saw, he was also an incredibly feared micromanager.
Enderle says Jobs made final calls on things like whether a device should lose a standard feature in order to have a thinner design. And if something wasn't to his liking, he was swift and harsh in his critiques, which Enderle says could verge on cruel.
"It's not uncommon to find people in Apple who've been fired multiple times by Jobs personally," he says.
Jobs would upbraid or threaten suppliers whose products were late or defective.
"He was kind of the hit man inside Apple who you didn't want to talk to if you're either an employee or a supplier," he says.
Yet people wanted to work there because Jobs possessed an uncanny ability to see the future and channel that to the masses, Enderle says.
"And you often see that in political leaders or religious leaders that try to pass the torch," he says. "That intangible something that made you sit down and hang on every word is unique to them."
And that's why Enderle says it's hard to say what lies ahead for Apple. He says Microsoft, Intel and IBM all lost something special when they lost their charismatic leaders. He says those companies are all doing fine now, but they're just not as magical as they once were.